Refund policy

Return and Refund Policy

Because Revlow exclusively sells non-tangible, irrevocable digital goods (including downloadable eBooks and technical documentation), all sales are final once download access has been granted.

  • Eligible Refund Scenarios:

    • Accidental Duplicate Purchase: If you unintentionally purchase the identical digital product multiple times within a 24-hour window, we will gladly refund the duplicate transaction upon verification.

    • Defective or Corrupted Files: If a downloaded file is corrupted, incomplete, or technically inaccessible and our support team cannot provide a functional replacement within 48 business hours, a full refund will be issued.

  • Non-Refundable Circumstances:

    • Change of mind after downloading or accessing the content.

    • Lack of required third-party software (such as standard PDF readers).

  • Filing a Claim: Contact us at admin@revlow.shop within 7 days of purchase, including your order number and transaction details.